Refund policy

30-day Return Window: Initiate a return within 30 days of purchase. Items must be in original condition, unworn, and with all tags attached.

Easy Return Process: Contact our customer support team to start a return. They will provide a return authorization number and guide you through the process.

Free Return Shipping: We offer free return shipping for eligible items within Canada. International customers are responsible for return shipping costs.

Refund Options: After inspecting the returned item to ensure it meets our return criteria, you can choose a full refund to your original payment method or store credit for future purchases.

Exclusions: Intimate apparel, swimwear, personalized items, and final sale items are not eligible for return due to hygiene and customization reasons.

Quality Guarantee: If you receive a defective or damaged item, contact our customer support team within 48 hours of receipt. We will replace the item or provide a refund.

Policy Updates: Our return policy may change without prior notice. Please review periodically for updates.

For any questions or assistance with a return, please contact our friendly customer support team. We are here to help!